Find answers to common questions about our services, integrations, and processes.
Our standard production turnaround is <48 hours from order receipt to ship-ready. For high-volume partners with SLA agreements, we can accommodate tighter windows based on product type and current capacity.
We integrate with Printify, Shopify, Order Desk, Fulfill Engine, and offer a direct REST API for custom integrations. Our flexible payload layer accepts JSON, XML, and CSV formats.
Our defect rate is consistently below 0.24%, achieved through multi-point quality checks and automated inspection systems. We stand behind our quality with a reprint or refund policy for any defective items.
Yes, we ship to most countries worldwide. Domestic Canadian and US shipments benefit from optimised carrier rates, while international orders are handled through reliable global logistics partners.
We offer DTG (Direct-to-Garment), DTF (Direct-to-Film), dye sublimation, screen printing, embroidery, and UV printing. The method is selected based on product type and design requirements for optimal results.
We're structured to support high-volume operations. While we don't have a strict minimum, our infrastructure is optimised for partners processing hundreds to thousands of orders monthly. Contact us to discuss your volume and see if we're a good fit.
Yes, we offer complete white-label fulfillment including custom packaging, branded packing slips, thank-you cards, and promotional inserts. Your customers never see our branding.
Start by reaching out through our contact form. A fulfillment architect will review your requirements, discuss integration options, and help determine if Print Geek is the right fit for your operation.
Still Have Questions?
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